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Open to Full-Time & Part-Time Opportunities · Based in Bulacan, Philippines · Available across US, UK & AU time zones

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About Me

I'm a Senior Customer Service and Operations Specialist with 14+ years of experience supporting clients across Telecommunications, Healthcare, Financial Services, Travel & Hospitality, Vacation Rentals, E-commerce, and Property Management. I specialize in delivering exceptional customer experiences and helping businesses streamline their operations — reliably, detail-first, and always with a client-first mindset.

💼 Work Experience

📞 Customer Service (14+ Years)

• T-Mobile
• AT&T
• LG
• BlueCross BlueShield
• Aetna
• AMEX
• Chase

✈️ Travel & Hospitality

• HomeAway (Vrbo)
• Hertz Car Rental

🛒 E-commerce

• Shopify
• Amazon Seller Central
• TikTok Shop